We’ve been married for 38 years, and this is the first thing I’ve given her that brought tears to her eyes! I can’t thank the Fracture team enough for their great work and service. I can’t describe the joy and tears that this brought out of her. The picture is of one of her dogs that passed away last year on her birthday. “I recently purchased a Fracture print for my wife’s birthday. Although I haven’t fully taken it out of the box, just by looking at it in its packaging, it looks perfect. It was a photo of her holding her dying father’s hand on Christmas Eve of 2014. I have to say that my wife is going to absolutely be blown away. “I recently purchased and just received my Fracture print today. The quality of this Fracture print is nothing short of superb and also will allow us to keep Bailey in our memory for years to come. It was a photo of our old lady, Bailey, who we unfortunately had to put down recently. “I wanted to take a minute and let you know how much I love the glass print I ordered. It truly was a compassionate and beautiful gesture I will never forget.” I was so impressed by this gesture, and I can’t thank you enough. Signed, Your Friends at Fracture.’ This seriously brought me to tears, and made my day. Inside was a note stating, ‘We hope this helps to remember your love of your time with Wyatt. The other day I received a beautiful gift in the mail: A framed remembrance of my pet ‘Wyatt,’ a Labrador retriever who lived to 13 years old. I did, in fact, receive the replacement without incident. She offered me her condolences and again reassured me that I would get the replacement by the following day. She asked if it was a gift, and I explained it was and that it was the photo of our family pet that had passed away just a week before. My initial order arrived broken, and she assured me that a new print would arrive in time to replace the damaged one. She was so helpful, professional, and compassionate. “I just want to send a big thank-you to your team and especially to the employee who helped me with my order during chat. Thank you to the Fracture team for the great gift and for being awesome people! We need more of this heartfelt spirit in our world.” We will absolutely be customers for life, as there is no value I can put on the memories Fracture has helped me capture with my sweetie. In fact, I always talk up Fracture to others. We love our prints, and we also appreciate how wonderful the people at Fracture are. I have never had such a positive experience with a company like I’ve had with Fracture.
It truly touched us and was one of the highlights of our holiday season. Sarah and I couldn’t believe the amazing, heartfelt gift from strangers on the other side of the country.
Fracture went above and beyond and sent us a copy of one of his books. On one of our trips, we took a photo next to a mural of Anthony Bourdain. Fracture has allowed my girlfriend, Sarah, and I to display some of our greatest moments falling in love together as a couple.īut this holiday season, we were truly blown away when the Fracture team gifted us a book inspired by one of our photos. “We have been Fracture customers for the last couple of years, and we are continually impressed with the level of care and support provided with magnificent pictures.
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